I cannot access the Modeliks platform, what should I do?

Check your internet connection 🌐

Ensure that you have a stable internet connection. Unstable or slow connections can sometimes prevent access to online platforms. Try refreshing the page or restarting your internet router to establish a more reliable connection.

Verify the link and credentials 🔍

Double-check that you're using the correct link to access the Modeliks platform. Additionally, confirm that you're entering the correct login credentials, including your username and password. Small errors or typos can sometimes lead to login issues.

Reset your password 🔐

If you're unsure about your password or suspect that it may be incorrect, consider resetting it. Most platforms provide a "Forgot Password" option that allows you to reset your password via email. Follow the instructions provided to create a new password and try logging in again.

Document errors 📝

If you encounter any error messages or unusual behavior on the platform, take screenshots to document the issue. These screenshots can be helpful for the support team to understand the problem and provide appropriate solutions.

Contact Support ❤️

If the previous steps don't resolve the issue, it's best to contact Modeliks support for assistance. They have the expertise to troubleshoot technical problems and guide you through the process. Provide them with detailed information about the issue you're experiencing, including documented screenshots and detailed explanation at support@modeliks.com. 

The support team will work with you to diagnose and resolve the problem, ensuring you can access the Modeliks platform and continue with your work smoothly.