In Modeliks, our Live Chat team (real humans) is available to engage in real-time conversation during operating hours, and assist you with general questions, provide directions, and create tickets for further support.
If you have any questions or need assistance with navigating the platform, understanding its features, or general inquiries about our services & pricing, our Live Chat Agents will be more than happy to help 💙
For requests that involve complex or specific issues requiring further investigation and specialized assistance, our Live Chat agents will take the necessary steps to promptly create a ticket. This ensures that your concern is properly documented and escalated to the appropriate channels for thorough resolution 🤝
👀 Our Live Chat channel does not operate with or handle sensitive data!
For any sensitive matters or payment-related inquiries, we encourage users to contact our dedicated support team via email✔️
🌟 Our aim is to provide a secure support experience for all our users, offering reliable assistance and resolving any questions or concerns you may have.